Our fabulous Christmas present. A trip we will not forget - Be sure to arrive early. You are in for a treat.
Our host, Paul, was hilarious. He made sure everyone was well informed with all the health and safety... read more regulations before we started and was quick with the wit along the way. Paul gives you very clear instructions and plenty of warning of what is coming up as you travel along the track.
We did the chicken run and bush walk. Lots of beautiful countryside to look at between stops. At each stop there was fun and laughter. I would highly recommend doing this trip. We had a fabulous time.

  The ride was well done with some interesting stops along the way.Paul had interesting tales and it was a fun experience.

  Thoroughly recommend going on this wee adventure, beautiful scenery, a cool bush walk and great fun cruising in the cart on the railway tracks. Cup of tea/coffee & biscuits... read more provided. Thanks Ben great chatting with you.

  I booked a trip with friends. Had to change booking once which was easy to do. Then everything changed with our trip and I had to cancel booking. Rang Paul... read more to advise of this and thought there would be no problems as on the website it states full refund within 48 hours of booking,. mine was a week away. Paul responded with I wont be refunding you the GST as I have to pay GST on your booking, I explained to him he ill get his GST back when he generates a credit note in his accounting system when he refunds the booking. He told me then if i wanted a full refund go to the company who sold him the software for his website, to which I replied they have nothing to do with it.
He then said well I will refund you 80%, why I asked, he replied its that or nothing.
I txt him my bank details as requested to which he continued to argue the refund and how much he would be crediting into my account. He was argumentative and rude, obnoxious and a poor excuse for customer service. I finally received my refund less the GST amount he kept which I am still pursuing. I would never book with this company again and Whakatane Information website should remove him from their recommendations as he is nothing but a disgrace to New Zealand Customer Service

  Third time visitor an still want more trips! - This is my third time doing the Bush Walk and Snack Run tour with Paul. Each and every time has been the best fun! This time it was myself and... read more 4 kids and we were lucky enough to be the only people on the tour and Paul gave us the VIP treatment! The kids had a blast, we loved Paul’s humour, seeing all the animal life, and every stop was another adventure. Riding in the carts is such a unique and cool experience that everyone should try. Such a great way to spend half a day. The girl gang are very keen to come back so hopefully we will see you again in the New Year. Merry Christmas Paul and thank you again for the best trip!!! I would highly recommend everyone gets to experience this trip!